Customer Service Representative, Technical Department (m/f/d)
Permanent position | Full-time | Ochtrup
Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro!
As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.
30 locations, 1000 employees – and our journey has only just begun.
Become part of the GGM family and grow together with us.
You have technical know-how and enjoy direct customer contact? Then become a Technical Customer Advisor and combine both in an exciting role.
You can achieve great things with us! Your responsibilities at a glance
You support our customers by phone and act as their reliable point of contact.
You handle technical inquiries with a solution-oriented approach and provide quick assistance.
You take care of warranty requests and ensure the right solution is found.
You manage your customers independently and create a positive overall experience.
Your expertise matters! Our desired profile
You have completed a commercial or technical apprenticeship and bring technical understanding.
You have excellent German skills; English or Dutch is an advantage.
You work in a customer- and solution-oriented way and are proficient in MS Office (Word, Excel).
You are communicative, a team player, and enjoy working with people.
We take care of you! Your benefits at GGM Gastro
- A smooth start – clear processes and your personal buddy will help you quickly find your way around.
- Individual onboarding – you will receive a targeted introduction to your tasks, our tools, and company processes.
- Quick integration – we encourage team interaction so that you immediately feel part of GGM Gastro.
- Focused development – training sessions and regular feedback will support your professional and personal growth.
Catering
- In-house canteen with fresh, affordable lunches.
- Free coffee bar, beverages, and fresh fruit.
For your Health
- EGYM Wellpass for access to over 9,000 sports and wellness studios.
For your Wallet
- Anniversary bonuses.
- Health bonus (5% of your semi-annual gross salary for complete absence of sick leave).
- Christmas bonus.
- Employee discounts and offers through Corporate Benefits.
Look forward to additional benefits, which we will be happy to share with you during the interview.
Customer Service Representative, Technical Department (m/f/d)
Permanent position | Full-time | Ochtrup
Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro!
As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.
30 locations, 1000 employees – and our journey has only just begun.
Become part of the GGM family and grow together with us.
You have technical know-how and enjoy direct customer contact? Then become a Technical Customer Advisor and combine both in an exciting role.
You can achieve great things with us! Your responsibilities at a glance
You support our customers by phone and act as their reliable point of contact.
You handle technical inquiries with a solution-oriented approach and provide quick assistance.
You take care of warranty requests and ensure the right solution is found.
You manage your customers independently and create a positive overall experience.
Your expertise matters! Our desired profile
You have completed a commercial or technical apprenticeship and bring technical understanding.
You have excellent German skills; English or Dutch is an advantage.
You work in a customer- and solution-oriented way and are proficient in MS Office (Word, Excel).
You are communicative, a team player, and enjoy working with people.
We take care of you! Your benefits at GGM Gastro
- A smooth start – clear processes and your personal buddy will help you quickly find your way around.
- Individual onboarding – you will receive a targeted introduction to your tasks, our tools, and company processes.
- Quick integration – we encourage team interaction so that you immediately feel part of GGM Gastro.
- Focused development – training sessions and regular feedback will support your professional and personal growth.
Catering
- In-house canteen with fresh, affordable lunches.
- Free coffee bar, beverages, and fresh fruit.
For your Health
- EGYM Wellpass for access to over 9,000 sports and wellness studios.
For your Wallet
- Anniversary bonuses.
- Health bonus (5% of your semi-annual gross salary for complete absence of sick leave).
- Christmas bonus.
- Employee discounts and offers through Corporate Benefits.
Look forward to additional benefits, which we will be happy to share with you during the interview.
Contact
We're here to help:
Mon – Fri 8am-12pm and 2pm-4pm (CET)
Telephone: +49 2553 7220 290
E-Mail: bewerbung@ggmgastro.com
