Quality management employee (m/f/d)
Permanent position | Full-time | Ochtrup
One team, one direction.
We are a German-founded company that has risen from humble beginnings to become the European market leader for online catering & food service supplies. Our professional equipment makes everyday life easier for countless businesses in this dynamic sector. For our part, we challenge ourselves to continuously become better and embrace trends and innovations.
Together with our partners, customers and dedicated team, we achieve fresh successes year on year. As we do so, we remain grounded and focused on our goals. We strive to continuously refine our service and further expand our global presence among the wide range of businesses we supply.
To this end, we support business owners in planning professional kitchens, develop custom solutions for our state-of-the-art internal data management and design major marketing campaigns – all in-house. Want to come on board?
We are a German-founded company that has risen from humble beginnings to become the European market leader for online catering & food service supplies. Our professional equipment makes everyday life easier for countless businesses in this dynamic sector. For our part, we challenge ourselves to continuously become better and embrace trends and innovations.
Together with our partners, customers and dedicated team, we achieve fresh successes year on year. As we do so, we remain grounded and focused on our goals. We strive to continuously refine our service and further expand our global presence among the wide range of businesses we supply.
To this end, we support business owners in planning professional kitchens, develop custom solutions for our state-of-the-art internal data management and design major marketing campaigns – all in-house. Want to come on board?
You can achieve great things with us! Your responsibilities at a glance
- Monitoring and ensuring product quality in the area of kitchen appliances and catering supplies (own brands & merchandise)
- Processing customer complaints, carrying out root cause analyses and deriving corrective measures
- Working closely with suppliers (primarily in Europe and Asia) to check quality, process complaints and ensure continuous product improvement. in Europe and Asia) for quality inspection, complaint processing and continuous product improvement
- Support in the development and maintenance of quality guidelines for products and suppliers
- Carrying out incoming goods inspections, random sample inspections and documentation of quality-relevant data
- Coordination of external inspections and certifications
- Participation in the optimization of internal processes with regard to quality, customer satisfaction and product safety
- Training of internal departments (e.g. purchasing, customer service, product management) on quality-relevant topics
Your expertise matters! Our desired profile
- Completed commercial or technical training, ideally with additional qualification in quality management
- Professional experience in quality management, preferably in the retail environment or in the technical field (small electrical appliances, kitchen machines, etc.)
- Experience in dealing with complaints, product inspections and supplier communication
- Good IT skills (MS Office, ERP systems such as SAP, etc.)
- Careful, structured way of working as well as quality awareness and initiative
- Very good knowledge of German and English
We take care of you! Your benefits at GGM Gastro
- The opportunity to work autonomously in your chosen area
- Anniversary bonuses
- Good health bonuses (5% of the half-year gross income with full sick leave)
- Christmas bonus
- Babybonus
- Flat hierarchies and relaxed, equal working relationships
- A friendly, respectful working environment
- An ergonomic workspace with state-of-the-art technical equipment
- Internal and external training opportunities
- Free language courses
- Team-building events, summer party and Christmas party
- The use of company vehicles for travel to and from work as part of our carpool scheme
- Our own canteen with fresh, affordable lunch
- Free coffee bar, drinks and fresh fruit
- Indoor and outdoor lounge
- EGYM Wellpass for over 9,000 gyms and wellness studios
- Employee offers and discounts via our partnership with Corporate Benefits
- Employee disability cover
- Company pension
Speculative applications are also welcome!
Quality management employee (m/f/d)
Permanent position | Full-time | Ochtrup
One team, one direction.
We are a German-founded company that has risen from humble beginnings to become the European market leader for online catering & food service supplies. Our professional equipment makes everyday life easier for countless businesses in this dynamic sector. For our part, we challenge ourselves to continuously become better and embrace trends and innovations.
Together with our partners, customers and dedicated team, we achieve fresh successes year on year. As we do so, we remain grounded and focused on our goals. We strive to continuously refine our service and further expand our global presence among the wide range of businesses we supply.
To this end, we support business owners in planning professional kitchens, develop custom solutions for our state-of-the-art internal data management and design major marketing campaigns – all in-house. Want to come on board?
We are a German-founded company that has risen from humble beginnings to become the European market leader for online catering & food service supplies. Our professional equipment makes everyday life easier for countless businesses in this dynamic sector. For our part, we challenge ourselves to continuously become better and embrace trends and innovations.
Together with our partners, customers and dedicated team, we achieve fresh successes year on year. As we do so, we remain grounded and focused on our goals. We strive to continuously refine our service and further expand our global presence among the wide range of businesses we supply.
To this end, we support business owners in planning professional kitchens, develop custom solutions for our state-of-the-art internal data management and design major marketing campaigns – all in-house. Want to come on board?
You can achieve great things with us! Your responsibilities at a glance
- Monitoring and ensuring product quality in the area of kitchen appliances and catering supplies (own brands & merchandise)
- Processing customer complaints, carrying out root cause analyses and deriving corrective measures
- Working closely with suppliers (primarily in Europe and Asia) to check quality, process complaints and ensure continuous product improvement. in Europe and Asia) for quality inspection, complaint processing and continuous product improvement
- Support in the development and maintenance of quality guidelines for products and suppliers
- Carrying out incoming goods inspections, random sample inspections and documentation of quality-relevant data
- Coordination of external inspections and certifications
- Participation in the optimization of internal processes with regard to quality, customer satisfaction and product safety
- Training of internal departments (e.g. purchasing, customer service, product management) on quality-relevant topics
Your expertise matters! Our desired profile
- Completed commercial or technical training, ideally with additional qualification in quality management
- Professional experience in quality management, preferably in the retail environment or in the technical field (small electrical appliances, kitchen machines, etc.)
- Experience in dealing with complaints, product inspections and supplier communication
- Good IT skills (MS Office, ERP systems such as SAP, etc.)
- Careful, structured way of working as well as quality awareness and initiative
- Very good knowledge of German and English
We take care of you! Your benefits at GGM Gastro
- The opportunity to work autonomously in your chosen area
- Anniversary bonuses
- Good health bonuses (5% of the half-year gross income with full sick leave)
- Christmas bonus
- Babybonus
- Flat hierarchies and relaxed, equal working relationships
- A friendly, respectful working environment
- An ergonomic workspace with state-of-the-art technical equipment
- Internal and external training opportunities
- Free language courses
- Team-building events, summer party and Christmas party
- The use of company vehicles for travel to and from work as part of our carpool scheme
- Our own canteen with fresh, affordable lunch
- Free coffee bar, drinks and fresh fruit
- Indoor and outdoor lounge
- EGYM Wellpass for over 9,000 gyms and wellness studios
- Employee offers and discounts via our partnership with Corporate Benefits
- Employee disability cover
- Company pension
Contact
We're here to help:
Mon – Fri 8am-12pm and 2pm-4pm (CET)
Telephone: +49 2553 7220 290
E-Mail: personal@ggmgastro.com
