Customer service support employee (m/f/d)
Permanent position | Full-time | Ochtrup
GGM Gastro – Who are we, anyway?
Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro!
As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.
30 locations, 1200 employees – and our journey has only just begun.
Become part of the GGM family and grow together with us.
Do you enjoy pulling the strings behind the scenes? Then join our back-office team spare parts and help ensure that everything runs smoothly.
Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro!
As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.
30 locations, 1200 employees – and our journey has only just begun.
Become part of the GGM family and grow together with us.
Do you enjoy pulling the strings behind the scenes? Then join our back-office team spare parts and help ensure that everything runs smoothly.
You can achieve great things with us! Your responsibilities at a glance
- Handling enquiries regarding spare parts for our catering equipment – by telephone and email.
- Providing expert advice to our customers on selecting the right spare parts.
- Preparing and processing quotations, as well as recording spare parts orders.
- Working closely with the warehouse, purchasing and technical departments to ensure fast and reliable processing.
- Supporting our customers with complaints and delivery enquiries, and assisting them until a suitable solution is found.
Your expertise matters! Our desired profile
- Completed commercial or technical training – e.g. in wholesale and foreign trade management, office management or a comparable field. Career changers with a technical understanding are also welcome.
- Ideally, some initial experience in customer service, spare parts sales or technical back-office roles.
- Proficiency in MS Office; experience with ERP systems is an advantage.
- A keen interest in interacting with customers, as well as a solution-oriented and service-oriented approach to work.
- Technical understanding and an interest in advising customers on selecting the right spare parts.
- Very good command of German or English.
- Team spirit, initiative and a structured approach to work.
We take care of you! Your benefits at GGM Gastro
A structured Onboarding
Catering
For your Health
For your Wallet
Look forward to additional benefits, which we will be happy to share with you during the interview.
Note on application expenses:
Please note that any reimbursement by our company of expenses incurred in connection with the interview, including travel expenses, accommodation and meals, is expressly excluded.
View All Benefits »- A smooth start – clear processes and your personal buddy will help you quickly find your way around.
- Individual onboarding – you will receive a targeted introduction to your tasks, our tools, and company processes.
- Quick integration – we encourage team interaction so that you immediately feel part of GGM Gastro.
- Focused development – training sessions and regular feedback will support your professional and personal growth.
Catering
- In-house canteen with fresh, affordable lunches for €4 per meal.
- Free coffee bar, beverages, and fresh fruit.
For your Health
- EGYM Wellpass for access to over 13,500 sports and wellness studios.
- Subsidy of €125 for workplace glasses.
For your Wallet
- Anniversary bonuses.
- Health bonus (5% of your semi-annual gross salary for complete absence of sick leave).
- Christmas bonus.
- Employee discounts and offers through Corporate Benefits.
Look forward to additional benefits, which we will be happy to share with you during the interview.
Note on application expenses:
Please note that any reimbursement by our company of expenses incurred in connection with the interview, including travel expenses, accommodation and meals, is expressly excluded.
Speculative applications are also welcome!
Customer service support employee (m/f/d)
Permanent position | Full-time | Ochtrup
GGM Gastro – Who are we, anyway?
Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro!
As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.
30 locations, 1200 employees – and our journey has only just begun.
Become part of the GGM family and grow together with us.
Do you enjoy pulling the strings behind the scenes? Then join our back-office team spare parts and help ensure that everything runs smoothly.
Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro!
As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.
30 locations, 1200 employees – and our journey has only just begun.
Become part of the GGM family and grow together with us.
Do you enjoy pulling the strings behind the scenes? Then join our back-office team spare parts and help ensure that everything runs smoothly.
You can achieve great things with us! Your responsibilities at a glance
- Handling enquiries regarding spare parts for our catering equipment – by telephone and email.
- Providing expert advice to our customers on selecting the right spare parts.
- Preparing and processing quotations, as well as recording spare parts orders.
- Working closely with the warehouse, purchasing and technical departments to ensure fast and reliable processing.
- Supporting our customers with complaints and delivery enquiries, and assisting them until a suitable solution is found.
Your expertise matters! Our desired profile
- Completed commercial or technical training – e.g. in wholesale and foreign trade management, office management or a comparable field. Career changers with a technical understanding are also welcome.
- Ideally, some initial experience in customer service, spare parts sales or technical back-office roles.
- Proficiency in MS Office; experience with ERP systems is an advantage.
- A keen interest in interacting with customers, as well as a solution-oriented and service-oriented approach to work.
- Technical understanding and an interest in advising customers on selecting the right spare parts.
- Very good command of German or English.
- Team spirit, initiative and a structured approach to work.
We take care of you! Your benefits at GGM Gastro
A structured Onboarding
Catering
For your Health
For your Wallet
Look forward to additional benefits, which we will be happy to share with you during the interview.
Note on application expenses:
Please note that any reimbursement by our company of expenses incurred in connection with the interview, including travel expenses, accommodation and meals, is expressly excluded.
- A smooth start – clear processes and your personal buddy will help you quickly find your way around.
- Individual onboarding – you will receive a targeted introduction to your tasks, our tools, and company processes.
- Quick integration – we encourage team interaction so that you immediately feel part of GGM Gastro.
- Focused development – training sessions and regular feedback will support your professional and personal growth.
Catering
- In-house canteen with fresh, affordable lunches for €4 per meal.
- Free coffee bar, beverages, and fresh fruit.
For your Health
- EGYM Wellpass for access to over 13,500 sports and wellness studios.
- Subsidy of €125 for workplace glasses.
For your Wallet
- Anniversary bonuses.
- Health bonus (5% of your semi-annual gross salary for complete absence of sick leave).
- Christmas bonus.
- Employee discounts and offers through Corporate Benefits.
Look forward to additional benefits, which we will be happy to share with you during the interview.
Note on application expenses:
Please note that any reimbursement by our company of expenses incurred in connection with the interview, including travel expenses, accommodation and meals, is expressly excluded.
Contact
We're here to help:
Mon – Fri 8am-12pm and 2pm-4pm (CET)
E-Mail: bewerbung@ggmgastro.com
