GGM Gastro International GmbH
Customer service support employee (m/f/d)Customer service support employee (m/f/d)

Customer service support employee (m/f/d)

Permanent position | Full-time | Ochtrup

GGM Gastro – Who are we, anyway?

Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro! 

As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.

30 locations, 1200 employees – and our journey has only just begun.

Become part of the GGM family and grow together with us.

Do you enjoy pulling the strings behind the scenes? Then join our back-office team spare parts and help ensure that everything runs smoothly.
Job Description

You can achieve great things with us! Your responsibilities at a glance

  • You will request quotes for spare parts from suppliers, compare terms and conditions, and process orders efficiently.
  • You will request order confirmations, check prices, quantities and delivery dates, and update the data in the system.
  • You will consistently monitor delivery dates, actively investigate any discrepancies and resolve issues with suppliers.
  • You assist with the planning of spare parts and ensure material availability.
  • You work closely with the warehouse, logistics and after-sales teams to ensure fast and smooth processes.
  • You will carry out administrative tasks within the purchasing department and ensure master data is accurate.
  • You will act as the central point of contact for suppliers and internal departments, ensuring a reliable flow of information.
  • You will produce reports (e.g. on prices, delivery times, stock levels) and identify opportunities for improvement.

You can achieve great things with us! Your responsibilities at a glance

Your expertise matters! Our desired profile

  • You have completed a commercial apprenticeship (e.g. wholesale and foreign trade, office management) or have experience in purchasing or spare parts procurement. 
  • Ideally, you have experience in a technical environment or with spare parts. 
  • You have a very good command of German and a good command of English (preferably business English).
  • You work in a structured and reliable manner and can maintain an overview even when dealing with multiple tasks. 
  • You have strong communication skills and are confident when dealing with suppliers. 
  • You are proficient in MS Office (particularly Excel); experience with ERP systems is an advantage. 
  • You are solution-oriented, resilient and a true team player.

Your expertise matters! Our desired profile

We take care of you! Your benefits at GGM Gastro

A structured Onboarding
  • A smooth start – clear processes and your personal buddy will help you quickly find your way around.
  • Individual onboarding – you will receive a targeted introduction to your tasks, our tools, and company processes.
  • Quick integration – we encourage team interaction so that you immediately feel part of GGM Gastro.
  • Focused development – training sessions and regular feedback will support your professional and personal growth.

Catering
  • In-house canteen with fresh, affordable lunches.
  • Free coffee bar, beverages, and fresh fruit.

For your Health
  • EGYM Wellpass for access to over 13,500 sports and wellness studios.
  • Subsidy of €125 for workplace glasses.

For your Wallet
  • Anniversary bonuses.
  • Health bonus (5% of your semi-annual gross salary for complete absence of sick leave).
  • Christmas bonus.
  • Employee discounts and offers through Corporate Benefits.

Look forward to additional benefits, which we will be happy to share with you during the interview.
View All Benefits »
We take care of you! Your benefits at GGM Gastro
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Speculative applications are also welcome!
Apply directly using the form below:
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We're here to help:

Mon – Fri8am-12pm and 2pm-4pm (CET)

Telephone:+49 2553 7220 290

Email:bewerbung@ggmgastro.com

Postal address

GGM Gastro International GmbH

Weinerpark 16

48607 Ochtrup

Germany

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