After Sales Manager (m/f/d)
Permanent position | Full-time | Ochtrup
GGM Gastro – Who are we, anyway?
Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro!
As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.
30 locations, 1000 employees – and our journey has only just begun.
Become part of the GGM family and grow together with us.
Are you ready to take customer satisfaction to the next level? As our After Sales Manager, you ensure smooth service processes and create real added value for our customers.
Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro!
As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.
30 locations, 1000 employees – and our journey has only just begun.
Become part of the GGM family and grow together with us.
Are you ready to take customer satisfaction to the next level? As our After Sales Manager, you ensure smooth service processes and create real added value for our customers.
You can achieve great things with us! Your responsibilities at a glance
- You lead our after-sales teams in technical and logistical customer service. Using Salesforce and innovative reporting tools, you ensure smooth operations and monitor internal and external partners based on clear performance indicators.
- You identify improvement opportunities, develop strategies to increase efficiency, and select new service partners to continuously enhance service quality.
- Together with your team, you address individual customer needs, coordinate with other departments, and ensure seamless communication. As a contact person, you are always available for your colleagues.
Your expertise matters! Our desired profile
- You have a completed commercial, technical, or logistical qualification (ideally with further training) or a university degree.
- You bring several years of leadership experience and proven expertise in (technical) customer service.
- Excellent German and good English skills are required; additional languages are an advantage.
- You are organized, decisive, adaptable, and pragmatic in solving problems.
- Proficiency with CRM systems, MS Office (especially Excel), and strong IT affinity complete your profile.
We take care of you! Your benefits at GGM Gastro
A structured Onboarding
Catering
For your Health
For your Wallet
Look forward to additional benefits, which we will be happy to share with you during the interview.
View All Benefits »- A smooth start – clear processes and your personal buddy will help you quickly find your way around.
- Individual onboarding – you will receive a targeted introduction to your tasks, our tools, and company processes.
- Quick integration – we encourage team interaction so that you immediately feel part of GGM Gastro.
- Focused development – training sessions and regular feedback will support your professional and personal growth.
Catering
- In-house canteen with fresh, affordable lunches.
- Free coffee bar, beverages, and fresh fruit.
For your Health
- EGYM Wellpass for access to over 9,000 sports and wellness studios.
For your Wallet
- Anniversary bonuses.
- Health bonus (5% of your semi-annual gross salary for complete absence of sick leave).
- Christmas bonus.
- Employee discounts and offers through Corporate Benefits.
Look forward to additional benefits, which we will be happy to share with you during the interview.
Speculative applications are also welcome!
After Sales Manager (m/f/d)
Permanent position | Full-time | Ochtrup
GGM Gastro – Who are we, anyway?
Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro!
As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.
30 locations, 1000 employees – and our journey has only just begun.
Become part of the GGM family and grow together with us.
Are you ready to take customer satisfaction to the next level? As our After Sales Manager, you ensure smooth service processes and create real added value for our customers.
Who doesn’t love enjoying great food and drinks in restaurants, snack bars, and bars? But have you ever wondered where your favorite restaurant gets all its kitchen equipment from? The answer is us – GGM Gastro!
As Europe’s market leader in catering equipment, we’ve been making life easier for countless restaurateurs for over 20 years with our professional equipment.
30 locations, 1000 employees – and our journey has only just begun.
Become part of the GGM family and grow together with us.
Are you ready to take customer satisfaction to the next level? As our After Sales Manager, you ensure smooth service processes and create real added value for our customers.
You can achieve great things with us! Your responsibilities at a glance
- You lead our after-sales teams in technical and logistical customer service. Using Salesforce and innovative reporting tools, you ensure smooth operations and monitor internal and external partners based on clear performance indicators.
- You identify improvement opportunities, develop strategies to increase efficiency, and select new service partners to continuously enhance service quality.
- Together with your team, you address individual customer needs, coordinate with other departments, and ensure seamless communication. As a contact person, you are always available for your colleagues.
Your expertise matters! Our desired profile
- You have a completed commercial, technical, or logistical qualification (ideally with further training) or a university degree.
- You bring several years of leadership experience and proven expertise in (technical) customer service.
- Excellent German and good English skills are required; additional languages are an advantage.
- You are organized, decisive, adaptable, and pragmatic in solving problems.
- Proficiency with CRM systems, MS Office (especially Excel), and strong IT affinity complete your profile.
We take care of you! Your benefits at GGM Gastro
A structured Onboarding
Catering
For your Health
For your Wallet
Look forward to additional benefits, which we will be happy to share with you during the interview.
- A smooth start – clear processes and your personal buddy will help you quickly find your way around.
- Individual onboarding – you will receive a targeted introduction to your tasks, our tools, and company processes.
- Quick integration – we encourage team interaction so that you immediately feel part of GGM Gastro.
- Focused development – training sessions and regular feedback will support your professional and personal growth.
Catering
- In-house canteen with fresh, affordable lunches.
- Free coffee bar, beverages, and fresh fruit.
For your Health
- EGYM Wellpass for access to over 9,000 sports and wellness studios.
For your Wallet
- Anniversary bonuses.
- Health bonus (5% of your semi-annual gross salary for complete absence of sick leave).
- Christmas bonus.
- Employee discounts and offers through Corporate Benefits.
Look forward to additional benefits, which we will be happy to share with you during the interview.
Contact
We're here to help:
Mon – Fri 8am-12pm and 2pm-4pm (CET)
Telephone: +49 2553 7220 290
E-Mail: bewerbung@ggmgastro.com
